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December 31, 2012

DID Provider Expands VoIP Service in Northern Canada


By Susan J. Campbell
For a number of businesses and residential users throughout the United States, the integration of VoIP (Voice over Internet Protocol) communications has resulted in the streamlining of business processes and a significant reduction in phone bills. Now, thanks to Iristel and ICE Wireless, Northern Canadian consumers and businesses can enjoy some of the same perks. The DID provider is now offering its VoIP service in the region, bridging the digital divide.


According to this report, this launch marks the start of competition in the local phone market as the service is now available in Inuvik, Whitehorse and Yellowknife. The new phone service will allow customers to maintain their existing phone numbers and will be offered through Global Storm and ICE Wireless in Yellowknife, Midarctic Technology Services in Whitehorse and New North Networks in Inuvik.

Samer Bishay, Iristel CEO, shared in a press release that business and residential customers will gain the ability to reduce their local phone service bill by half, while keeping their existing numbers. These benefits come without the need to purchase new equipment or make any changes in the way they make calls. The DID provider is ensuring a smooth transition for those looking to get the most out of their digital communications.

The new capabilities are being offered as a result of regulations enacted last year. The Canadian Radio-television and Telecommunications Commission (CRTC) made a few changes that would enable other service providers to compete in phone markets in Northern Canada, offering consumers and businesses a choice on their communications. This expanded competition allows for the introduction of VoIP and provides an opportunity for lower communications costs.

Iristel shared an example of the cost savings a business with multiple locations should expect to enjoy. The DID provider highlighted that the purchase of a cloud-based VoIP service to support digital communications would not require the projected $20,000 associated with the purchase and installation of an on-site PBX (News - Alert) (News - Alert) (News - Alert) system. Likewise, the business would also cut long distance charges when making calls between office locations.

Upon entering this new region, the DID provider, which has conducted business as a CLEC for the past 12 years, plans to offer clients a range of IP-based features, including video conferencing, virtual faxing, IP trunking, hosted auto attendant and even wholesale services. For a limited time, the provider will also extend local calling, allowing customers to dial any 867 number for free.

As a pro-competition company, Iristel plans to provide other emerging competitors with access to the required resources to provide VoIP services at reasonable wholesale rates. The DID expects new entrants into the market to not only challenge their presence, but also incumbents such as Bell Canada (News - Alert) (News - Alert) (News - Alert). And, thanks to ICE Wireless, new Iristel customers in the North will gain access to wireless services, completing the communications package.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert) (News - Alert) (News - Alert). Follow us on Twitter.



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